Patient / Client / Customer Testimonials

Margaret Murray, May 2011

I am a 63 year old woman who weighs 18st 10lb. I applied to the NHS for a hip replacement and was told I was too fat. I contacted Operation France and and a nice man called Hugh called me. This phone call changed my life completely.
I filled in a medical questionnaire and within a few days was excepted for the operation. The service received from this company was second to none. I was picked up at my front door taken to the Clinique St. Isabelle in Abbeville France. At the clinic everything was done to make my admittance easy. I had my own room and within an hour of arriving they had done an xray, blood tests and an ECG. The surgeon Dr Reneaux came to see me that day. The anaesthetist came the following morning and it was all systems go. The care and attention your receive both before and after the operation is second to none. The clinic is spotlessly clean so no chance of any germs. You can if you wish take someone with you. I went on my own and was a bit apprehensive about this but the care and attention I received was excellent. Dr Reneaux came to see me every day after the operation and answered all my questions. He is a wonderful man who has transformed my life. The dedication that the nurses and doctors give to their patients puts our NHS to shame. I would have no hesitation in going back if I needed any other operations.

Faye Fearnside, April 2011

I had my right hip most successfully replaced three years ago at the Clinique St Isabelle, and when last year it became necessary to have the left one operated on, my own GP had no hesitation in recommending that I once again travel to France - despite the fact I was being offered the same operation on the NHS.
My recovery this time was even more impressive! I was walking unaided less than a week after the operation and had no need of crutches or walking stick when I got home. I was back at the gym and swimming again within 6 weeks.....everyone was quite amazed! The quick recovery was one of the main reasons I chose to go back to Dr Renaux, but the door to door service offered by Operation France just makes it so practical. It's the icing on the cake!
I have two very small scars, which are not even noticeable when wearing a bikini . I have a friend who is still using crutches 12 weeks after the same operation here. I rest my case. Dr Renaux works miracles and I am so grateful.

John Humphries, June 2010

Operation France is a good company with friendly, efficient and reliable service. They looked after my wife and I and took the hassle and anxiety out of the trip. Having had a complete hip replacement, it was a relief to have a speedy and effective end to the pain - rather than months of agony while waiting for the NHS. The hospital staff, nurses and the surgeon were welcoming and all provided a first-class service. Upon returning to the UK, even my GP expressed admiration for the quality of the surgeons' work.

C A Garner, June 2008

... a huge ‘thank you’ for the successful operation which you performed in April, giving me a new right hip. C’est magnifique!
I have NO PAIN, and amazingly my knee no longer hurts. I had thought that I would have to return for a new knee in 6 months time, but it will not be necessary. I was so impressed with Clinique St. Isabelle, I have told everyone about you and your team. Thanks you all so much – I feel reborn!

A Madden, October 2008

A very big thanks you for making my Christmas come true – my new hip is fantastic! Keep up the good work!

M Copping,

Absolutely amazed at my recovery, no pain except when I’ve been in the garden for a couple of hours working, and then only a dull ache. Wonderful to have my life back, really very grateful – Thank you

M Cosgrove, May 2008

The operation was a SUCCESS. I just want you to know that my knee is PERFECT. Sincerest thanks for what you did, you are a credit to your profession and to your country.

M Carling, May 2008

May I take this opportunity to express my sincere thanks to you and all your staff at your clinic for your care. Your skill is amazing and all your staff are very kind.

S Randles, September 2008

I am extremely pleased with the outcome of my knee replacement surgery performed earlier this year. The scar is very neat and the treatment I received was second to none. I have no hesitation in recommending your services to anyone requiring this kind of surgery. My thanks to you and all the staff at Clinique Sainte Isabelle.

C Blythe, May 2007

The new hip joint you gave me in May is working very well – it is so good to be pain free.

Click the video above to see how Operation France helped arrange a hip replacement for Dennis Comey

Hugh Philips of Operation France with the world renowned orthopaedic surgeon, Dr Renaux